Using the system and standards ISO 9001: 2015, we monitor the quality of current projects and ensure continuous improvement of our future business. We achieve this through:
- understanding the needs of our customers and providing the optimal solution
- improving customer satisfaction by completing projects within the agreed deadline and high quality execution
- guaranteeing the quality of completed projects and maintaining a high level of professionalism
We exist for the sake of our customers and always strive to provide outstanding services and a high degree of satisfaction. Through the methods of regularly conducted surveys and interviews with our customers, we receive timely feedback on their satisfaction and promptly implement any improvement measures.
Thanks to strong leadership and the active participation of all members of Mibral, we achieve outstanding team results. Following clearly defined responsibilities and authorities, we apply ISO 9001: 2015 to all levels of our business.
The applied quality management system helps us to maintain a high standard of current business, but also gives us a basis for continuous improvement, which is our primary goal.